Shipping Policy
At StreamX, we aim to process and ship your order as quickly and safely as possible. Please review our shipping policy before placing an order.
Order Processing Time
Orders are usually processed within 1–3 business days after payment is confirmed.
Processing time may be longer during holidays, high-volume periods, or if additional order verification is required.
Shipping Time
Estimated delivery time is usually 7–15 business days after the order has been shipped.
Delivery time may vary depending on your location, shipping carrier, customs processing, weather conditions, and other factors outside our control.
Shipping Regions
We currently ship to available regions shown at checkout. If your address is not supported during checkout, we may not be able to complete delivery to that location.
Shipping Cost
Shipping costs, if applicable, will be displayed at checkout before payment is completed.
Free standard shipping may be available for eligible orders or promotional periods.
Tracking Information
Once your order has been shipped, tracking information may be sent to the email address provided during checkout.
Please allow some time for tracking information to update after the carrier receives the package.
Incorrect Shipping Address
Please make sure your shipping address is complete and accurate before placing your order.
If you entered the wrong address, contact us as soon as possible at Hi@streamxbox.com with your order number. We cannot guarantee changes can be made after the order has been processed or shipped.
Lost or Delayed Packages
If your package is delayed, please first check the tracking information provided by the carrier.
If tracking shows no update for an extended period, contact us and we will help review the order status.
StreamX is not responsible for delays caused by shipping carriers, customs, weather, incorrect addresses, or other circumstances outside our control.
Order Support
For shipping questions, please contact us at:
Please include your order number so we can assist you faster.